Shipping policy
Shipping Policy
Last updated: October 27, 2026
Thank you for shopping at NIDAM USA LLC. This Shipping Policy explains how long it takes to process and deliver your order. By placing an order with us, you agree to the terms below.
Processing Time
- Orders are processed and shipped within 5-10 business days after payment is received (business days are Monday-Friday, excluding US federal holidays).
- Processing times may be longer during peak seasons and holidays. If your order will take longer than stated, we will contact you by email.
Delivery Time
- Standard Shipping: 3-5 business days after your order ships, within the United States.
- Total estimated time from order to delivery: 8-15 business days.
Shipping Costs
- Shipping costs are calculated at checkout based on the package weight, dimensions and destination, and are shown before payment is completed.
Order Tracking
- Once your order ships, you will receive a shipping confirmation email with a tracking number.
- You can track your order through the link in that email or on the carrier's website.
Where We Ship
- We currently ship to addresses within the United States only.
- We do not ship to P.O. boxes, APO/FPO addresses, or certain restricted locations.
Shipping Delays
- If your order has not shipped within 10 business days of payment, we will notify you by email with an updated estimate.
- If your order has not shipped within 15 business days of payment, you may cancel it and receive a full refund to your original payment method by contacting us.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact us at shlomyn@nidam.com.